Exchange my gift Fill out this form to start an Exchange Request with our Customer Support team.
Please read our Exchange Policy before proceeding.

GiftCultivate Exchange Policy

We are able to exchange some gifts shipped within the United States. Unfortunately, we are unable to process any exchanges for international orders.

Apparel, sunglasses, and OluKai are eligible for return within 30 days of receipt.

Luggage, electronics, jewelry, watches, housewares, recreational items, and self care products like lotion or candles are not eligible for return unless they are damaged or defective.

Returns must adhere to the following guidelines:

• All items must be unaltered, unworn, and unwashed.
• Tags must be attached, and you must include any original packaging and any protective cover that the item is shipped in (e.g. shoebox, cellophane bag, etc.).